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Ask & Learn

  • When you purchace
  • Choose your Brand and find your Dealer !

    If you choose GRAND or GALA, the best way is to contact the official representative (Importer) of GRAND or GALA in your country first. You can find all this information here in 
    CONTACTS . All of them are experienced and well-known professionals, which can give you the right recommendations about the type of a boat, its dimensions, characteristics, features etc., to inform you about the availability of products and the contacts of the nearest to you GRAND or GALA dealers.

    IMPORTANT !!!  Sales conditions, Prices, completeness, boats shape of same model may vary by country due to the differences of local regulations, traditions and other details. From the authorized Dealer or from the Distributor you will always get the latest & up-to-date information.


  • Warranty formalities
    After you get your GRAND the first step you have to do is TO FILL OUT THE BOAT WARRANTY CARD and send it to the factory. You can do it yourself, or with the help of your local Dealer. From this moment you owe a real warranty. DO NOT FORGET TO DO IT !!! In case you buy "ready-to-go" boat with installed engine - do not forget to take the engine warranty confirmation as well. Also please make sure that you keep the original Purchase Receipt from your Dealer : in case any warranty covered problem will happen - the original Receipt and Warranty Card will be requested. 
  • "After-purchase" Check List

    At last the boat is delivered to you. There are some easy but important things to do after you have received your boat: 
     •   Check if the boat transportation packing in not damaged. In case there are any damage we kindly suggest to make some pictures of the damages - it will definitely help you in case of any problems with the boat. 
     •   Open the package.  IMPORTANT!!!  BE EXTREMELY CAREFUL WHEN YOU OPEN THE BOAT PACKAGE WITH ANY SHARP TOOLS (KNIFE, SCISSORS ETC.) - YOU CAN EASILY DAMAGE THE INFLATABLE TUBE, AS IT'S VERY CLOSE TO THE PACKAGE SKIN 
     •   Unfold the boat on flat clean surface, take the User's Manual and CHECK IF THERE ARE NO ANY PARTS MISSED. In case you find out that some part is missing - contact your Dealer immediately. 
     •  Read and understand the User's Manual !!! 
     •  Assemble the boat and inflate it, following User's Manual instructions. 
     •  Check the hull of the boat for any damages and inflatable tube for airtightness. In case you find out something is wrong - contact your Dealer immediately. In case everything is fine - we wish you to enjoy your boat !!!
  • Boat Registration

    Your boat registration is also a very important step : if you have a boat with 10HP motor and more in Canada - you have to register the boat and obtain the registration number from Transport Canada. If you are in USA - please check that with your local authorities as the regulations may vary for different states. 
    It will be great if you could take any Boating Safety Course, especially if you are a beginner. 
    Also please make sure that you have Boat Operator Card if you are a Canadian boater.

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